Legal

Privacy Policy

Last updated: October 21, 2026

Who we are

Who is responsible

This website, citimarineservice.com, is operated by Citimarine LLC ("Citimarine Service", "we", "us"), with offices at 10801 NW 33rd Street, Doral, FL 33172, USA; PH Financial Park Tower, Floor 17, Costa del Este, Panama; and Ave Fundación Oeste 2-4, Urb. Industrial Santa Cruz, Guarenas, Venezuela.

For any question about this policy or your data, write to [email protected].

What we collect

Information you send us

When you use our Contact or Request a Quote forms we collect the information you type in: first and last name, email address, phone number, your message, the urgency of your request and any file or photo you attach.

Like most websites, our servers and security providers also record technical data such as your IP address, browser type and the pages you visit, to keep the site secure and working.

How we use it

Why we use your information

  • To answer your message and prepare quotes.
  • To source, sell and ship the parts and equipment you order.
  • To keep business, tax and accounting records.
  • To protect the website against spam and abuse.

We do not sell your personal information and we do not use it for advertising.

Sharing

Who we share it with

We only share your information when needed to serve you:

  • Manufacturers, distributors and carriers, to quote, buy and ship your order.
  • Our service providers: website hosting, security and content delivery (Cloudflare), and email.
  • Authorities, when the law requires it.

Our offices are in the United States, Panama and Venezuela, so your information may be handled in any of these countries.

Cookies

Cookies

We do not use advertising or analytics cookies. The site only uses cookies that it needs to work: security cookies set by Cloudflare, your language preference, and login cookies for our own staff.

Retention

How long we keep it

We keep your information for as long as we need it to handle your request and any order, and afterwards for as long as the law requires us to keep business records.

Your choices

Your rights

You can ask us at any time to see, correct or delete the personal information we hold about you, or to stop contacting you. Write to [email protected] and we will reply within 30 days.

This website is meant for businesses and is not directed to children under 16.

Updates

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Offices in Venezuela, Panama and the United States

Our teams in Venezuela, Panama and Florida (USA) support customers worldwide. Contact us or send your request and a specialist will get back to you.